Why this matters
People ask AI assistants questions: "Do you take walk-ins?" "How much is a men's cut?" "Are you open Sundays?" When your site has those exact questions written out with answers, AI can quote you directly — and quoting you is one step away from recommending you. No FAQ means AI answers from someone else's site instead.
Write down the 5 questions you hear most — from the phone, the front counter, DMs, wherever. Those are your FAQ. Real customer questions beat guessed ones every time.
Do it yourself
Pick your platform. Write each question as a headline, with the answer as normal text right under it.
Wix
- Add an FAQ section
In the editor, click + Add (left sidebar) → Lists & Grids → FAQ, and drop it on your homepage or a new FAQ page.
- Write your questions
Click each question to edit it. Replace the placeholders with your real questions and answers.
- Publish
Click Publish in the top-right. (Wix's FAQ element includes the AI-readable markup automatically.)
Squarespace
- Add an accordion
Click Edit, then Add Block → Accordion where you want the FAQ.
- Write your questions
Each accordion item gets a title (your question) and content (your answer). Add one item per question.
- Save
Click Save in the top-left.
WordPress
- Add FAQ blocks
Edit the page, click + to add a block, and search for FAQ. If your theme has no FAQ block, install the free Rank Math SEO plugin (Plugins → Add New) — it includes an FAQ block with the AI-readable markup built in.
- Write your questions
Add one question and answer per block.
- Update
Click Update in the top-right.
Shopify
- Add a collapsible section
Go to Online Store → Themes → Customize, add a Collapsible content section to your homepage or a new FAQ page.
- Write your questions
Each row gets a heading (your question) and content (your answer).
- Save
Click Save in the top-right.
Write questions like customers ask them
Use the customer's words, not yours: "How much does a haircut cost?" beats "What is your pricing structure?" Start questions with who, what, where, when, how much, or do you. Keep answers to two or three sentences.
After publishing
Run a new CrawlReady scan. The FAQ check reads your questions fresh each time — once they're there as real headlines, the flag clears.